Terms of service

Terms of Service

These Terms of Service govern your use of nexmartlb.com and purchases made from NexmartLB.

By accessing the website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy and Return and Refund Policy.

About NexmartLB

NexmartLB is a Lebanon-based online multi-category store offering products sourced from different brands and suppliers.

Business operator: [ADD REGISTERED BUSINESS NAME]
Commercial registration number: [ADD REGISTRATION NUMBER]
Business address: [ADD BUSINESS ADDRESS]

Eligibility

You must have the legal capacity to enter into a purchase agreement. Customers under the applicable legal age should place orders only with the permission and involvement of a parent or legal guardian.

Product Information

We aim to display product descriptions, photographs, specifications, colours and prices accurately.

Product colours, packaging, accessories or minor design details may vary because of lighting, screen settings, manufacturing updates or supplier changes. Material differences will be disclosed whenever reasonably known.

Customers should review the complete product description, compatibility information, dimensions and safety instructions before ordering.

Medical and Technical Products

Personal-care, oral-care, baby-care and similar products are not presented as substitutes for professional medical advice, diagnosis or treatment.

Automotive, electrical, plumbing and construction products should be installed or used by a qualified person when appropriate.

Prices

Prices are displayed in the currency shown on the website. Delivery charges and other applicable costs are displayed during checkout or communicated before dispatch.

We may update prices at any time, but a confirmed order will not normally be charged more than the accepted order price unless the customer agrees to a change.

Orders

Submitting an order does not guarantee acceptance. We may verify order details before confirming or dispatching an order.

We may reject or cancel an order when:

  • The product is unavailable
  • The price or product information contains an obvious error
  • Customer information cannot be verified
  • The order appears fraudulent or abusive
  • Delivery cannot be completed to the requested location
  • The order violates these Terms or applicable law

If payment was already received for a cancelled order, the applicable amount will be refunded.

Payments

Available payment methods are displayed during checkout or communicated during order confirmation.

The customer is responsible for providing complete and accurate payment and contact information.

Delivery

Delivery is governed by our Shipping and Delivery Policy. Delivery dates are estimates and may be affected by circumstances outside our reasonable control.

Returns and Refunds

Returns, cancellations, exchanges and refunds are governed by our Return and Refund Policy and applicable consumer-protection law.

Safe and Lawful Use

You agree to use products only for their intended lawful purpose and according to the supplied instructions, warnings and safety requirements.

NexmartLB is not responsible for damage caused by misuse, incorrect installation, incompatible equipment, unauthorized modification, improper voltage, unsuitable chemicals, failure to follow instructions or ordinary wear and tear.

Website Use

You must not:

  • Use the website for unlawful or fraudulent activities
  • Attempt to access systems or accounts without authorization
  • Upload malicious software or harmful code
  • Copy or commercially reuse website content without permission
  • Submit false orders, reviews or personal information
  • Interfere with website security or operation

Intellectual Property

The NexmartLB name, logo, website design, text, graphics and original content are owned by or licensed to NexmartLB and may not be reproduced for commercial use without written permission.

Third-party product names and trademarks belong to their respective owners.

Third-Party Services

The website may use or link to third-party services. NexmartLB is not responsible for third-party websites, platforms or services outside our control.

Limitation of Liability

To the maximum extent permitted by law, NexmartLB will not be liable for indirect, incidental or consequential losses resulting from website interruption, delivery delay, product misuse or circumstances outside our reasonable control.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

Changes to These Terms

We may update these Terms when our services or legal requirements change. The latest version will be published on this website.

Governing Law

These Terms are governed by the laws of the Lebanese Republic. Disputes will be handled by the competent Lebanese authorities or courts unless mandatory law provides otherwise.

Contact Us

Email: info@nexmartlb.com
Phone and WhatsApp: +961 81 796 518
Website: nexmartlb.com