Privacy policy

Privacy Policy

Last updated: 17 June 2026

This Privacy Policy explains how NexmartLB collects, uses, stores and shares personal information when you visit nexmartlb.com, contact us or place an order.

Information We Collect

Depending on how you interact with our store, we may collect:

  • Your name
  • Your email address
  • Your phone or WhatsApp number
  • Your billing and delivery address
  • Your order and purchase history
  • Your payment and transaction information
  • Your messages, product reviews and customer-support requests
  • Your IP address, browser, device and website activity
  • Cookies and similar technical information
  • Marketing preferences when you choose to receive promotional messages

How We Use Your Information

We may use personal information to:

  • Process, confirm and deliver orders
  • Contact you regarding your order
  • Provide customer support
  • Manage returns, exchanges, refunds and complaints
  • Prevent fraud, misuse and unauthorized transactions
  • Improve our products, website and customer experience
  • Comply with accounting, tax, legal and regulatory requirements
  • Send marketing messages when permitted and when you have not opted out
  • Measure website traffic and advertising performance

Shopify

Our online store is hosted through Shopify. Shopify processes certain information required to provide the website, checkout, order-management and related ecommerce services.

How We Share Information

We may share information only when reasonably necessary with:

  • Shopify and ecommerce service providers
  • Delivery companies and couriers
  • Payment processors and financial-service providers
  • Website hosting, security and technical-support providers
  • Analytics, advertising and marketing providers
  • Professional advisers such as accountants, lawyers and auditors
  • Government authorities when required by law
  • A purchaser or successor if the business is sold or reorganized

We do not sell customers’ personal information as a standalone commercial product.

Facebook, Instagram and Advertising Tools

If NexmartLB enables Meta, Facebook, Instagram or other advertising tools, those services may receive technical information about website visits, product views, shopping activity or purchases.

These tools may use cookies or similar technologies according to their own privacy policies and your account or device settings.

Cookies

Cookies help the website remember your cart, preferences and session information. They may also support security, analytics and advertising.

You can control cookies through your browser settings. Blocking some cookies may affect website or checkout functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to complete orders, provide support, maintain business records, resolve disputes and meet legal obligations.

Data Security

We use reasonable administrative and technical measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Choices and Rights

Subject to applicable law, you may contact us to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information when legally permitted
  • Object to or restrict certain uses of your information
  • Withdraw marketing consent
  • Unsubscribe from promotional communications

We may need to verify your identity before completing a request.

Children’s Privacy

Our store is not intended for children purchasing products without the involvement and permission of a parent or legal guardian.

Third-Party Links

Our website may contain links to third-party websites. NexmartLB is not responsible for the privacy or security practices of external websites.

Policy Changes

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page with its updated date.

Contact Us

For privacy questions or requests, contact:

Email: info@nexmartlb.com
Phone and WhatsApp: +961 81 796 518
Business address: [ADD BUSINESS ADDRESS]